Customs, Duties, and Tax Disclaimer
Wilbery Ltd is committed to maintaining transparency regarding the obligations associated with international commerce. As a company registered in the United Kingdom and engaged in global e-commerce through our website (www.wilbery.co.uk), we wish to clarify the responsibilities of customers with respect to customs duties, import taxes, and other levies that may be applicable in their jurisdiction. The following notice is provided in accordance with applicable international trade laws, tax regulations, and e-commerce compliance standards.
General Statement
When you place an order through our website for delivery outside of the United Kingdom, you are considered the importer of record in your jurisdiction. As the importer, you bear full responsibility for complying with all applicable laws and regulations of the destination country, including, but not limited to, customs declarations, import duties, value-added tax (VAT), and any additional local charges.
Wilbery Ltd is not liable for any import-related costs that are levied upon your order upon its arrival in the destination country. These costs are beyond our control and are not included in the product price or shipping fees unless expressly stated otherwise.
Import Duties and Taxes
Depending on the destination country, you may be required to pay import duties, customs handling fees, VAT, Goods and Services Tax (GST), or other charges assessed by your local customs authority. These fees are typically calculated based on:
- The declared value of the goods
- The classification of the goods under the Harmonized System (HS) code
- The country of origin of the products
- The applicable trade agreements (if any)
Each jurisdiction maintains its own threshold for duty-free importation. For example, in the United States, personal imports with a declared value under $800 (as of the time of writing) may generally be exempt from duties under the de minimis rule. However, certain product categories may be subject to specific tariffs regardless of value.
Responsibility for Payment
If duties or taxes are due upon delivery, your local customs office or the courier company (e.g., USPS, FedEx, DHL, etc.) will typically contact you directly. Failure to pay these charges may result in:
- Delay or refusal of delivery
- Return of the parcel to sender
- Abandonment of goods
In such cases, Wilbery Ltd is not responsible for any resulting delays, additional charges, or loss of goods.
We advise all international customers to consult their local customs authority prior to placing an order, in order to obtain a precise estimate of potential costs.
VAT (Value Added Tax)
Wilbery Ltd is not currently VAT-registered in the United Kingdom and, therefore, does not charge VAT on sales. Any VAT, GST, or other tax that may be due in your country of residence is imposed locally and must be settled by the recipient.
Note that some countries may still charge local VAT or GST even if the seller is not registered in that country. These rules vary widely and are subject to change. It is your responsibility to stay informed of your local obligations.
Product Valuation and Compliance
All goods shipped by Wilbery Ltd are accompanied by a commercial invoice declaring the actual transaction value of the order. We do not under-declare or mislabel items to reduce customs fees, as this is considered customs fraud and is strictly prohibited by law.
We strive to ensure that all necessary documentation (commercial invoices, packing lists, and certificates of origin, where applicable) are included to facilitate customs clearance. Nevertheless, we cannot influence or expedite the decision-making process of foreign customs authorities.
Limitation of Liability
By purchasing from our store, you acknowledge and accept that you may incur additional charges upon importation of goods and that Wilbery Ltd shall not be held responsible for any such charges or consequences resulting from non-payment.
Legal Notice
Wilbery Ltd is a private limited company registered in England and Wales under company number 15475111, with its registered office at 128 City Road, EC1V 2NX, London, United Kingdom. This notice is for informational purposes only and does not constitute legal or tax advice. Customers are encouraged to consult a qualified professional for guidance specific to their country and circumstances.